Refund policy

RETURN AND REFUND POLICY

Thank you for visiting my online shop! You are supporting an artist simply by visiting and/or purchasing an item. If you do purchase something, these details are important for you to know before you order.

Mythic Ideas is my small, one-person business, so it might take longer than a larger business with several employees. Please order with extra time ahead of when you need the item.

Please read the important information below.

I appreciate your support!

Dan

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*Please double-confirm your mailing address: Please make sure your mailing address is correct and you have double-checked the sizing chart, and selected your order's correct item colors, etc.

*Please double-confirm the size and material matches your expectations. For example, when buying t-shirts, the Bella canvas is much softer and thinner than that Gildan brands.

Before returning any products, contact us first at support@mythicideas.com

RETURNS:
Customers have 30 days from delivery date to return a product. Before returning any products, contact us first at support@mythicideas.com

For defective products (when the product is incorrect, damaged by the carrier, or defective in another way, misprinted graphics, damaged items, defective items, or if you received the wrong product from our fulfillment vendor): Mythic Ideas will pay for both shipping of the returned item and replacement item with a downloadable printed shipping label.

For customer/buyer's remorse (when the customer purchased the wrong product, or purchased the wrong size and it doesn't fit): Customer will pay for cost of shipping the returned item. Once we receive the item, we will send you the replacement item at our cost.

There is no restocking fee for returns.

REFUNDS:
Mythic Ideas does not offer refunds, but in some circumstances offer a portion of purchase price or full purchase price with store credit. Please contact us first at support@mythicideas.com

EXCHANGES:
Customers have 30 days from delivery date to exchange a product. Before exchanging any products, contact us first at support@mythicideas.com

For defective products (when the product is incorrect, damaged by the carrier, or defective in another way, misprinted graphics, damaged items, defective items, or if you received the wrong product from our fulfillment vendor): Mythic Ideas will pay for both shipping of the returned item and replacement item with a downloadable printed shipping label.

For customer/buyer's remorse (when the customer purchased the wrong product, or purchased the wrong size/color/material/it doesn't fit): Customer will pay for cost of shipping the returned item. Once we receive the item, we will send you the exchanged replacement item at our cost.

If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that's the case, please email me as soon as possible within 30 days of receiving your order and send me your order number at support@mythicideas.com with a clear picture of the wrong item's issue and the packaging label. I will contact the vendor to see what can be done.

Misprinted graphics, damaged items, or defective items:
Some of our items are produced and shipped by a third party vendor. If your item arrives misprinted, damaged or defective, please email as soon as possible within 30 days of receiving your order and send me your order number at support@mythicideas.com with a clear picture of the issue on the item and the packaging label. I will contact the fulfillment company vendor to see what can be done.

Question: I received a wrong product instead of what I ordered, or I received a damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email as soon as possible within 30 days of receiving your order with photos of the damaged/wrong product, your order number, and any other details you may have about your order. I will contact the fulfillment company vendor to see what can be done.